Jobber App Module
ThE APP
Jobber is your bread-and-butter. This app is where you will:
View your schedule
Clock-in and -out
Upload photos of your work
Mark jobs complete
Clocking-in and -out
When you arrive to your first job, you will clock-in by navigating to TIMESHEETS at the bottom of your screen. You are now clocked-in for the day. You do not need to return to this screen until you are leaving you last job of day to clock-out.
Job timers
Within each job is a blue START TIMER button. When you begin a job, you must click this button to start the timer for the job. When you finish a job, you click the same button to STOP TIMER. Repeat for all jobs for the day.
View your schedule
Your app hold your day’s schedule under the SCHEDULE tab at the bottom of the screen. From there you will see the jobs for the day and the times they are schedule for.
Time Allotments
Your arrival times may vary depending on if you are running early, late, or on-time. Customers are aware of this, however, it is important to over-communicate with them. Reach out to customers if you are running behind and will not arrive when their job is scheduled to begin. The one exception is the first job of the day: the work day begins at 8:00AM and you are expected to arrive on-time to the first job of the day.
Line Items and Notes
It is important to read the line items and notes of the job carefully. These will tell you what services to perform while on-site. Our quotes have become very detailed, so please read carefully and closely to know what to do and what not to do.
To find the line items: From the SCHEDULE tab, click into the VISIT. From there you will see the info, job, client, and notes. Within VISIT, click into the job tab and then JOB. From there, you will see the line items of the job.
To find notes: From the SCHEDULE tab, click into the VISIT. From there you can find the notes within the NOTES tab. This information is vital to read prior to starting a job.
Additionally, you may seem some important notes in the INSTRUCTIONS area under the INFO tab of the VISIT. These are typically routing-related instructions.
Uploading photos
Gu-Wi Gutters and Windows differentiates itself from any other company in the industry by sending customers before and after photos of our work. Throughout the job, you will be taking before and after photos of the services you are performing on the property and uploading them into your Jobber App.
In the notes of the job, you will click NEW NOTE then ADD ATTACHMENTS. You will enter one note titled “Before” and a second titled “After”. Photos should total anywhere between 5-30 images depending on the size of the job.
Deadline: These photos uploads are due same day by the end of the day. You may choose to either upload these photos right away after the job, or (if you have poor cellular reception) you may choose to upload the photos at the end of the night when you are connected to Wi-Fi service.